Case Study: Accor strengthens manager leadership development with Speexx Coaching™

Accor achieves 4.8/5 coaching satisfaction with Speexx

Accor, a global leader in hospitality, faced a challenge at its corporate headquarters where its existing management training program did not fully address the diverse individual needs of its managers. To complement the training courses, the company partnered with vendor Speexx to implement a personalized online coaching solution.

The solution from Speexx, Speexx Coaching™, involved a pilot where managers were matched with certified coaches via the Speexx Matchmaker™. The results were highly successful, achieving a 4.8/5 satisfaction rating with 97% of coachees retaining their matched coach. Furthermore, 83% of participants saw a significant improvement in their skills, providing Accor with a scalable and cost-efficient coaching program.

Accor