Case Study: Croftons improves dictation workflow efficiency with SpeechWrite Enterprise from SpeechWrite Digital

Croftons - Customer Case Study

Croftons, a leading specialist housing and commercial real estate law firm based in Manchester, needed a dictation workflow solution that would support multiple teams handling a high volume of legal documents both in the office and remotely. They wanted to route dictations efficiently to the right transcriptionists to speed up turnaround times, and they chose SpeechWrite Digital’s SpeechWrite Enterprise solution to help address this challenge.

SpeechWrite Digital implemented SpeechWrite Enterprise with secure file transfer, encryption, workflow management, and mobile dictation support via smartphone app, alongside Philips SpeechMike devices in the office. The result was easier implementation and use, more flexible working, improved process efficiency, higher productivity, and faster customer responses, with Croftons reporting that technical support was first rate and document turnarounds became much quicker.

Croftons