Case Study: Coley & Tilley boosts workflow efficiency with SpeechWrite Digital

Coley & Tilley - Customer Case Study

Coley & Tilley, a long-established Birmingham law firm, needed to modernize its author-to-secretary dictation process after upgrades to its PCs and servers left its existing Grundig digital dictation system obsolete. The firm turned to SpeechWrite Digital and aimed to improve workflow flexibility and efficiency with a faster, more accurate dictation and transcription setup.

SpeechWrite Digital recommended Philips Digital Pocket Memo devices with Philips SpeechExec Pro software, supported by Philips USB SpeechMike devices for office-based staff. The new system improved workflow management, enabled urgent jobs to be prioritised, simplified archiving, and supported both office and remote working. Coley & Tilley reported faster client response times, eradicated transcription backlogs, and better use of clerical resources.

Coley & Tilley

Annmarie Wilde

Coley & Tilley