Case Study: Brewer Harding & Rowe achieves greater productivity with SpeechWrite Digital and Philips SpeechExec Enterprise

Brewer Harding & Rowe - Customer Case Study

Brewer Harding & Rowe, a North Devon law firm, was looking to replace its obsolete digital dictation system and improve how confidential, time-sensitive memos and reports were routed and transcribed across its four offices. Working with SpeechWrite Digital, the firm needed a more efficient workflow that could better connect its clerical teams and make fuller use of available administrative resources.

SpeechWrite Digital implemented Philips SpeechExec Enterprise, a digital dictation and workflow management solution, along with 22 SpeechMike USB dictation microphones for its 65 users. The new system automatically routes work to the most suitable secretarial team across all offices, improving flexibility, security, sound quality, and reporting; according to Brewer Harding & Rowe, it has surged productivity, maximized administrative resources, and improved client response times.

Brewer Harding & Rowe

Matt Cooper

ICT Manager