Case Study: Blythe Liggins achieves greater efficiency with SpeechWrite Digital

Blythe Liggins - Customer Case Study

Blythe Liggins, a long-established legal practice in Leamington Spa, was struggling with an outdated analogue dictation process that relied on passing audio tapes to secretaries for transcription. The old system was increasingly difficult and expensive to maintain, with tapes deteriorating and no easy way to prioritise work or identify recording lengths without manually playing them back. SpeechWrite Digital was brought in to modernise the firm’s dictation workflow with digital dictation and voice recognition technology.

SpeechWrite Digital implemented Philips SpeechExec Pro and Dragon Professional Group, creating a more efficient and secure digital transcription process. The new setup introduced clear prioritisation through colour coding, improved workflow and IT integration, and freed secretaries from typing internal memos so they could focus on higher-value client work. The result was better productivity, greater accuracy, and improved customer satisfaction, with staff finding the system intuitive and clients reporting no complaints.

Blythe Liggins

Jill Starkey

Practice Manager