Case Study: ToolsOnAir improves live caption accuracy with Speechmatics

ToolsOnAir boosts transcription precision and expands multilingual captions with Speechmatics

ToolsOnAir, a provider of innovative solutions for the media and broadcasting industry, faced significant challenges with the accuracy and language support of the speech-to-text capabilities in their just:CC live captioning product. Their existing solution produced incorrect transcriptions, struggled with diverse accents, and lacked the scalability needed to meet growing customer demand, which hindered the user experience and their ability to serve a global audience.

By integrating Speechmatics' speech-to-text API, ToolsOnAir gained access to highly accurate real-time transcription, extensive language support, and features like custom dictionaries and speaker diarization. This partnership resulted in a substantial uplift in transcription accuracy, a significant reduction in errors, and the ability to penetrate new global markets. Speechmatics provided the technology that strengthened ToolsOnAir's competitive advantage and positioned them at the forefront of innovation in broadcasting.

ToolsOnAir