Case Study: 3Play Media Achieves Accurate Captioning with Speechmatics

3Play Media has partnered with Speechmatics to improve its captioning service through accurate transcription as part of its ongoing solutions service

3Play Media provides premium video accessibility services, including captioning, subtitling, and transcription, to help customers meet FCC, Rehabilitation Act, and ADA requirements for accurate and accessible video content. Its challenge was finding an automatic speech recognition solution that could deliver highly accurate captions across a wide range of live and pre-recorded content, from clean scripted audio to noisy, multi-speaker recordings.

Speechmatics supplied the ASR technology used as the first step in 3Play Media’s captioning workflow, supporting human editing and QA to produce high-quality results. With Speechmatics, 3Play Media says it achieved the accuracy and robustness needed for regulatory compliance and complex audio environments, contributing to a measured overall captioning accuracy rate of 99.6%.

3Play Media

Roger Zimmerman

Chief of R&D