Case Study: Emory Healthcare achieves streamlined communications and increased patient, physician, and employee engagement with Spectrio Digital Signage

Emory Healthcare Connects with Audiences Via Spectrio

Emory Healthcare, a 627‑bed medical facility in metro Atlanta, needed a more dynamic way to reach the 75,000+ consumers, physicians, and employees who enter its campuses each day. Seeking to reduce corridor clutter from flyers and posters, streamline communications, and present a higher‑tech image that would boost satisfaction and revenue, Emory turned to Spectrio — a longtime provider of its On‑Hold Messaging — to deploy a digital signage solution.

Spectrio implemented Digital Signage across physician lounges, employee common areas, elevators, the cafeteria and wellness centers to deliver policy updates, patient‑satisfaction scores, CME notices, service promotions and targeted call‑to‑action content visible 24/7. The Spectrio system helped Emory comply with Joint Commission requirements, improve recognition and engagement among physicians and staff, reduce reliance on brochures, and increase awareness and service excellence — prompting Emory to add more Spectrio monitors to scale the solution.

Emory Healthcare

Ellen Hargett

RN, Director