Case Study: Silverado Senior Living achieves improved resident safety and enhanced care with SpectraLink wireless solution

Silverado Senior Living Boosts Resident Safety, Enhances Care with Spectralink® Wireless Solution

Silverado Senior Living, a provider of dementia and memory-care across 21 communities, needed faster, more reliable staff communication to protect disoriented residents and reduce disruptive practices. After limited success with walkie-talkies and early DECT/802.11 rollouts, the company selected a Spectralink wireless telephony solution paired with HipLink notification software to meet the real-time communications demands of their clinical teams.

Spectralink deployed a complete wireless system (including 30 Spectralink 8020 handsets and an 8000 SVP server) integrated with HipLink so alarms and nurse-call messages arrive as texts on caregivers’ phones. The Spectralink–HipLink solution let staff call 911 directly, summon help to precise locations, contact family members immediately, and eliminate noisy walkie-talkies—resulting in faster emergency response, improved resident safety, smoother staff coordination, and adoption of Spectralink as Silverado’s standard for wireless communication.

Silverado Senior Living

Rick Barker

Vice President of Information Technology