Case Study: Jack in the Box achieves up to 60% reduction in spec compliance reporting time with Specright

Jack in the Box Reduced Spec Compliance Reporting Processing Time by Up to 60% with Specright

Jack in the Box, a large restaurant chain, struggled with manual, time-consuming spec compliance reporting across a broad supplier base; critical compliance data lived in on‑premise remote‑desktop software, limiting accessibility and causing feedback to suppliers to be retroactively outdated. To address this, Jack in the Box turned to Specright and its Specification Data Management Platform and Spec Compliance Dashboards.

Specright decentralized compliance reporting and automated mapping of emailed, spreadsheet and hotline data into a central specification database, eliminating many manual steps and enabling near‑real‑time feedback to suppliers. As a result, Specright’s Compliance Dashboards freed quality managers to focus on prevention (saving 50–60% of their time), increased supplier engagement with faster feedback, and drove measurable improvements in product spec compliance.

Jack in the Box

Jeff Chen

Quality Systems Manager