Case Study: Sinch increases misconduct reporting by over 100% with SpeakUp

How Sinch increased misconduct reporting by more than 100%

Sinch, a global communications platform with 4,500 employees, needed a new whistleblowing system to comply with the EU Whistleblowing Directive. Their previous email-based system was underutilized and lacked a crucial feature: the ability to preserve reporter anonymity. To address this challenge, they sought a new solution and selected the SpeakUp platform.

By implementing SpeakUp, Sinch gained a streamlined and anonymous reporting channel that was swiftly rolled out across the organization in just two months. The solution’s simplicity and strong assurance of confidentiality lowered the barrier for employees to report concerns. As a result, SpeakUp helped Sinch achieve an increase of over 100% in reported misconduct cases within two years, significantly enhancing their oversight and compliance capabilities.

Sinch

Fredrik Hallgren

Head of Compliance