Case Study: NOC*NSF builds a safer sports reporting culture with SpeakUp

How NOC*NSF helps 5 million people in sports speak up

NOC*NSF, the Dutch Sports Federation, faced the challenge of confronting sexual harassment and misconduct across its vast network of 24,000 sports associations. Their prior systems offered limited, non-centralized reporting capabilities, making it difficult to effectively manage cases and ensure transparency for their 5.2 million stakeholders. They partnered with the vendor SpeakUp to implement its anonymous reporting solution to address this.

Using the SpeakUp platform and its case management system, NOC*NSF established a secure, intuitive channel for reporting. This solution led to a significant increase in reporting, with anonymous users typically engaging in two or three conversations before establishing personal contact. The implementation by SpeakUp opened up a much-needed dialogue on misconduct, built trust, and allowed NOC*NSF to expand the system's scope to address other issues like discrimination and bullying.

NOC*NSF