Case Study: Specialized healthcare provider achieves real-time engagement of 1,300 frontline employees during merger with Speakap

Specialized health care provider unites and engages with large team of remote workers through Speakap

Healthcare Providing Company, a specialized provider of disabled care, youth care and mental health care with about 1,300 employees (many non-desk) and in the process of merging with another 520-employee provider, faced fragmented internal communication and needed a way to reach all staff in real time without adding IT workload. To meet those goals the organization selected Speakap and its secure employee engagement platform, available on smartphone apps and desktop, for real-time, low-maintenance internal communications.

Speakap ran a successful pilot, provided support for the communication plan, and has begun onboarding the full organization—Speakap will lead the onboarding for the merger—resulting in rapid user adoption thanks to an intuitive, social-style UX and minimal IT involvement. The pilot received very positive feedback (8/10 likelihood to recommend), Speakap has been recommended to other customers, and the platform delivered unified, real-time reach and low ongoing maintenance costs for the combined workforce.