Case Study: Scania connects warehouse employees and boosts frontline engagement with Speakap

Scania Parts Logistics Can Now Connect With Warehouse Employees Who Don’t Have a Work Email

Scania Parts Logistics, a logistics operation with roughly 1,000 employees — including about 800 warehouse workers — needed a better way to reach frontline staff who didn’t have work email addresses. This made it difficult to share management updates and collect employee feedback, so the company looked for a dedicated employee communications platform and found Speakap.

Speakap implemented an employee communications platform that connected management directly with warehouse employees, replacing suggestion boxes and indirect email-based communication. Scania rolled it out quickly in March 2020, which helped them communicate with employees during COVID-19 remote work. The result was an impressive 87% adoption rate among frontline employees, with stronger engagement, more manager participation, and a more connected workplace culture.

Scania

Soetkin Bockstal

Communications Manager