Case Study: Leading Retail Insurance Company achieves real-time C-suite to frontline connection and high engagement with Speakap

Leading retail insurance company unites their C-suite and frontline employees with a real-time digital connection to grow business

Leading Retail Insurance Company, a large multi-unit insurance organization undergoing a major retail footprint reorganization, faced an “enormous internal comms struggle” and needed a simple, HR-integrated way to engage groups far from headquarters. After seeing a Speakap co‑founder’s interview and evaluating options, they chose Speakap to deliver a secure, easy‑to‑use internal communications solution.

Speakap implemented its platform with a smooth HR integration and flexible group structure that reached notoriously hard‑to‑reach frontline teams; onboarding drove high user engagement and strong senior‑leader participation (notably a CEO video that generated many reactions). The deployment produced measurable impact—seamless implementation, lively engagement across units, and a 10/10 likelihood to recommend Speakap.