Case Study: Puttshack achieves 98% employee app adoption with Speakap

How Puttshack Achieved a 98% Adoption Rate In Their Employee Comms App

Puttshack UK, a leading entertainment venue combining mini-golf with food and beverage, needed to improve internal communication and employee engagement across its distributed frontline workforce. With teams spread across multiple locations and limited access to corporate email for many employees, Puttshack struggled with inconsistent messaging, engagement gaps, and an over-reliance on WhatsApp. They chose Speakap, using its custom employee communications app, PuttApp, to create a centralized communication hub.

Speakap implemented a user-friendly, branded platform for news updates, private messaging, and engagement insights, supported by onboarding and manager content planning to drive adoption. The rollout was highly successful, with Puttshack achieving a 98% app adoption rate and nearly all employees active on the platform. With Speakap, Puttshack improved inclusivity, boosted communication and engagement, and created a secure space for company-wide communication.

Puttshack

Jade Casey

Head of People