Case Study: McColl's achieves rapid shop-floor to boardroom connection and 62% adoption with Speakap

How McColl's brought together the shop floor and boardroom

McColl's, a major British convenience retailer and the UK's largest newsagent operator, needed to connect 12,000 colleagues across 1,300 stores with a two-way communication platform to link the shop floor and the boardroom, deliver key company messaging, gather employee ideas, and provide recognition. They engaged Speakap to address this organizational communication challenge.

Speakap delivered a rapid 10-day rollout of its employee communication platform—launching an enterprise network with a branded app, private chat and integrations—which connected all 12,000 employees. The implementation drove a 62% adoption rate, a fivefold increase in daily logins, and measurable gains in engagement and employee satisfaction.

McColl's

Rosie Radford

Head of Talent