Case Study: Vacherin achieves 75% employee uptake and real-time engagement with Speakap

How London's leading catering firm with over 570 employees connects their workforce with Speakap

Vacherin, a London catering company with 570 employees working across 45 contract sites, faced fragmented internal communications: only 30 staff were office-based, site managers were the only ones with computer access, and email newsletters had low open rates. Seeking a mobile-first, visual and full-service platform to enable real-time, two-way communication and help employees discover other locations and recipes, Vacherin selected Speakap’s white-label solution, branded internally as VachChat.

Speakap delivered VachChat as a branded, easy-to-use app (initially restricting posts to groups, then opening organization-wide) to share news, training, recognition, events and employee-created content like recipes and location photos. The Speakap deployment drove rapid adoption—75% uptake in two months—with high engagement (5.7 check-ins per person per day and an average 50 seconds per visit)—helping Vacherin boost real-time staff engagement and peer-to-peer connection while planning next steps to use VachChat more strategically.

Vacherin

Zoe Watts

Commerical Director