Case Study: Domino's doubles pizza speed and boosts employee engagement with Speakap

How Domino's makes Pizza twice as fast with engaged employees

Domino's faced a sudden need for 24/7, real-time communication when the pandemic disrupted normal operations. To keep employees informed with COVID updates and maintain operational continuity, Domino's partnered with Speakap to deploy a branded employee hub—“Domino's Chat”—so teams could share information and stay connected across stores and shifts.

Speakap implemented the company-wide, easy-to-use hub, enabling instant sharing of best practices and faster coordination between stores. As a result, Domino's reports that operations became noticeably quicker and staff engagement improved: +81% adoption, +32% faster onboarding, and +16% higher employee retention—outcomes Speakap helped achieve by turning employees into a more connected “family.”

Domino's