Case Study: Airbus reduces non-quality costs and improves operational excellence with SpeachMe

Airbus reduces non-quality costs by 76% with SpeachMe

The customer, Airbus, faced the challenge of training a large number of new employees with diverse backgrounds while also capturing the invaluable knowledge of a retiring workforce. To achieve operational excellence, they needed a solution to quickly and efficiently encapsulate this know-how and train new hires. They implemented the AI SOP and training platform from the vendor, SpeachMe.

SpeachMe's solution involved creating interactive video tutorials, or "Speaches," that addressed specific situations causing non-quality. This allowed Airbus to drastically reduce travel and logistics costs for training and improve employee engagement. The measurable results were significant, with Airbus achieving a 76% reduction in non-quality costs and increasing overall profitability. SpeachMe enabled the effective sharing of internal expertise, improving the skill sets of employees across the organization.

Airbus