Case Study: Omni Hotels and Resorts achieves real-time financial and sales planning with Spaulding Ridge and OneStream

Omni Hotels and Resorts cuts financial book generation from 3 hours to 3 minutes with Spaulding Ridge

Omni Hotels & Resorts, a luxury hotel chain with 50 properties, faced significant challenges in financial planning due to its complex mix of auxiliary services like restaurants and spas. Using a legacy tool, planning was decentralized across its numerous properties, creating a fragmented web of information without a unified view. The company partnered with Spaulding Ridge to find a single solution that could unify its sales, finance, and operational planning.

Spaulding Ridge implemented the OneStream platform to create a single source of truth, integrating data across all teams and properties. This allowed for interconnected planning where a change in one area automatically updated forecasts across the entire business. The results were substantial, including reducing financial book generation from 3 hours to under 3 minutes and eliminating over $100K in commission inaccuracies. The solution also provided real-time forecasting and enabled an estimated $1M sales uplift.

Omni Hotels and Resorts