Case Study: GAP Hire Solutions achieves smarter, safer workshop operations with Spartan Solutions PHALANX

GAP Hire Solutions digitizes 175 depots in 8 weeks with Spartan Solutions

GAP Hire Solutions, a UK-based equipment rental company with over one million assets, faced significant challenges managing the vast paperwork generated from millions of annual equipment service work orders across its 175 depots. Their analogue, paper-based system made it difficult to track costs, ensure consistent servicing procedures, and quickly update safety checklists. To address this, they partnered with vendor Spartan Solutions to implement its PHALANX digital workshop solution.

Spartan Solutions piloted and then rolled out its PHALANX system, which digitized over 70 forms to mimic the flow of the original paperwork while adding new capabilities like photo capture. The solution standardized processes across all divisions and provided GAP's leadership with full visibility into workshop performance and compliance. As a result, GAP procurement gained the data needed to make better equipment buying decisions, and the company could confidently plan for future growth with a smarter, safer digital workshop system.

GAP Hire Solutions (gap)