Case Study: Natco Pharma achieves streamlined quality management and audit readiness with Sparta Systems' TrackWise

Natco Pharma Transforms Quality Management with TrackWise®

Natco Pharma, a Hyderabad‑based pharmaceutical company with over 5,000 employees and seven manufacturing sites, faced an inefficient, paper‑based quality management system that required daily manual follow‑ups, created audit and compliance risks (including 21 CFR Part 11 readiness), and hindered cross‑functional collaboration. The legacy processes caused delays, lost documents, and limited visibility into document status and task ownership across units.

Natco selected Sparta Systems’ TrackWise and implementation partner Navitas Life Sciences to centralize and automate QMS workflows via a phased rollout, hands‑on workshops, and train‑the‑trainer sessions. The deployment harmonized SOPs across sites, eliminated manual processes, improved productivity and resource use, provided real‑time visibility, reminders and escalations, and strengthened audit readiness—while enabling ongoing expansion into complaints, change control, audit management and OOS handling.

Natco Pharma

R. Sridhar Reddy

Vice President of Quality Assurance