Case Study: Global Consumer Products Company achieves centralized global change control and streamlined product launches with Sparta Systems' TrackWise

Global Consumer Products Company Achieves Streamlined Change Management with TrackWise EQMS

A leading global consumer household and personal care company with more than 35,000 employees faced fragmented quality systems across regions, relying on three separate, non‑integrated QMS platforms. The business needed a single, standardized solution to automate cross‑functional change control for equipment, processes, materials and documentation—covering packaging changes, new product launches and follow‑up on tasks and CAPAs—to improve data visibility and global consistency.

The company selected TrackWise EQMS and worked with Sparta Systems to define processes in a focused workshop and configure the system; a personal care pilot launched in six months and expanded to 20 sites within ten months. The centralized, validated platform automated manual workflows, eliminated paper and spreadsheets, harmonized change control globally, increased efficiency and visibility, improved auditing and CAPA management, and is being rolled out to the remaining manufacturing plants.