Case Study: District of Nipissing Social Services Administration Board achieves real-time reporting and $50K annual savings with Sparkrock

District of Nipissing Social Services Administration Board - Customer Case Study

The District of Nipissing Social Services Administration Board (DNSSAB) was hampered by an outdated, costly legacy system that forced staff to rely on Excel for most tasks and made basic accounting and reporting—like aged AR listings—slow and error-prone. Managing more than 75 funds and reporting to four ministries required flexibility in dimensions, user-friendly access, and stronger reporting capabilities, so DNSSAB engaged Sparkrock and its Finance and Accounting solution to address these challenges.

Sparkrock implemented its Finance and Accounting solution with dimensional reporting, integrations for fast data import/export, real‑time numbers, and workflow controls for fund and grant approvals. As a result DNSSAB cut immediate accounting costs by $20,000, virtually eliminated manual keying errors, moved month‑end reporting from the third week of the following month to on‑demand real‑time reporting, reduced reporting time from about a month to usually less than two days, and now estimates annual savings of roughly $50,000 that can be redirected into services.

District of Nipissing Social Services Administration Board

Sara Tonks

Director of Finance and Administration