Case Study: Community Living South Muskoka achieves streamlined operations and real-time reporting with Sparkrock

Community Living South Muskoka - Customer Case Study

Community Living South Muskoka (CLSM) is a non-profit that provides lifetime support to people with developmental disabilities, serving 580+ people each year with 500+ employees, 100+ volunteers, a $9M operational budget and 7 programs. CLSM was hampered by multiple legacy systems, manual vacation and personnel tracking, slow reporting, and scheduling conflicts that strained staff. To address these challenges they worked with Sparkrock to implement purpose-built Finance & Accounting and Workforce Management solutions.

Sparkrock replaced CLSM’s 10-year-old systems with an integrated suite (finance, scheduling and reporting), including a General Ledger implementation completed in under two months. The new Sparkrock system delivers real-time, on-demand reporting with Excel refresh/export, improved navigation and employee self-serve, automated shift notifications, eliminated scheduling conflicts and consistent timesheets—streamlining administration so more time and funds can be directed to delivering programs across their $9M budget.

Community Living South Muskoka

Rick Van Der Ley

Director of Administrative Services