Case Study: Native Roots boosts employee retention and order averages with SparkPlug

Native Roots boosts employee retention and order average with SparkPlug

Native Roots, a retailer with 20 locations, faced challenges with employee motivation and retention. Their Chief Sales Officer, Denise De Nardi, sought a solution that could provide both financial and general recognition for their staff. They chose to implement the SparkPlug platform to track employee success and drive engagement.

By using SparkPlug, Native Roots was able to foster teamwork through incentives and create a better customer and employee experience. The solution was extremely easy to implement and provided great reporting. SparkPlug helped the company achieve its goal of retaining employees longer and also delivered a clear monetary impact, with employees successfully driving up the order average and units per transaction.

Native Roots