Case Study: International Bridge improves screening accuracy and speeds customs clearance with Sparkling Logic SMARTS

International Bridge Improves Screening Accuracy with Sparkling Logic SMARTS

International Bridge, a small parcel shipping company serving major retailers, needed to improve customs clearance and maintain 100% compliance with importation laws. Its manual screening process was slowing growth and creating a bottleneck in its product classification and import screening operations.

International Bridge implemented Sparkling Logic SMARTS as the decision engine at the core of its PCE product classification and import screening system. With Sparkling Logic SMARTS, the company reduced package screening from hours to seconds, improved screening accuracy, and enabled non-technical customs experts to make, test, and deploy daily rule changes. During peak season, the system now screens over 500,000 items per day, helping International Bridge increase operational capacity tenfold.

International Bridge