Case Study: IMDi streamlines immigrant case processing with Sparkling Logic SMARTS

IMDi processes 10,000–15,000 events a day with Sparkling Logic

The Directorate for Integration and Diversity (IMDi), a Norwegian government agency, needed to modernize its IT infrastructure by replacing its hard-coded rule engine and case processing system. Their challenge was to find a scalable, cloud-based solution that would simplify the automation of their services and allow for easier rule maintenance and development without heavy IT involvement. They selected the Sparkling Logic SMARTS™ decision management platform.

Sparkling Logic implemented its SMARTS platform, which provided IMDi with a low-code solution for authoring and managing business rules. As a result, IMDi's team was able to quickly author and deploy decision services, processing thousands of events daily. Rule modifications that previously took weeks are now completed in less than a day, giving subject matter experts direct control and making the entire case processing system future-proof.

Directorate for Integration and Diversity (IMDi)