Case Study: Premier Tech improves team member experience with Sparkbay

How Premier Tech is improving team members' experience in 28 countries

Premier Tech, a global industrial technology company with over 5,000 team members in 28 countries, faced a challenge in consistently measuring and improving its team member experience across its diverse international operations. Their primary hurdle was gaining quick and easy access to the pulse of their global workforce through a method that was more agile and far-reaching than traditional, rigid consultation methods like focus groups. To address this, they turned to Sparkbay for its employee engagement platform.

Sparkbay provided an adaptable and scalable technology solution that was customized to Premier Tech’s specific needs. The platform enabled the company to efficiently gather feedback from team members worldwide, allowing them to move away from a uniform approach and instead target their interventions more precisely based on regional and cultural realities. The client praised Sparkbay for its flexibility, agility, and highly responsive client service, which made the process fluid and effective for understanding the situation and enhancing the overall team member experience.

Premier Tech

Yvan Pelletier

Senior Vice President, Organizational Development