Case Study: Koeppel Companies improves team engagement and retention with Sparkbay

How Koeppel uses Sparkbay to understand the challenges of its teams

Koeppel Companies, the master franchisee for Five Guys burgers in Eastern Canada, was facing significant challenges with employee turnover and retention as it entered a period of rapid growth. To better understand its teams and anticipate workforce needs, the company turned to Sparkbay for a solution.

By implementing Sparkbay's employee engagement platform, Koeppel gained an objective window into team engagement and was able to clearly identify management strengths and opportunities for improvement. The solution from Sparkbay facilitated understanding of team issues and enabled the implementation of targeted solutions, directly helping with retention. The company is now able to measure its progress by comparing survey results shift-by-shift and year-over-year, allowing it to set improvement targets and measure the tangible impact of its initiatives.

Koeppel Companies

Aubert Prevost

President