SPARK
5 Case Studies
A SPARK Case Study
Holtmeyer and Monson (H&M), a provider of SBA lending services for community banks, needed a better way to manage a complex lending process. Senior Vice President Beth Kirby said the team had struggled for years with technology that was limited, hard to adapt, and required time-consuming workarounds, making it difficult to keep SBA forms complete and submissions on time. H&M turned to SPARK to improve efficiency and support its SBA lending operations.
SPARK delivered a specialized SBA lending platform with hands-on onboarding from a team that understood SBA rules and real-world lending workflows. As a result, H&M reduced time spent on implementation and system troubleshooting, eliminated many manual workarounds, and was able to support greater loan throughput with a lean staff. While no hard metrics were provided, Beth Kirby said SPARK saved her team significant time and proved dependable, intuitive, and easy to use.
Beth Kirby
Senior Vice President