Case Study: DALI Lab streamlines student team communication with Spark

How DALI Lab uses Spark to empower student-led innovation

The DALI Lab, a student-powered digital agency at Dartmouth College, faced significant communication and organizational challenges. With over 100 students and rotating leadership roles, they needed to streamline collaboration across dozens of shared inboxes, prevent knowledge loss, and simplify their complex onboarding process. This high-turnover environment created a risk of email mishandling and inconsistent communication with their real-world partners.

To address this, the Lab implemented Spark for Teams. Spark provided shared inboxes for different leadership roles, email templates to standardize responses, and collaboration features like email assignment and internal commenting. This solution from Spark enabled student leaders to respond faster, onboard new members more smoothly, and handle high-stakes communications effectively, all while maintaining a consistent and professional voice.

DALI Lab

Tim Tregubov

Director