Case Study: Region One Education Service Center achieves streamlined interviewing and time savings with Spark Hire

How Region One Education Service Center Drives Efficiencies And Saves Time With Video Interviews

Region One Education Service Center, a Texas regional service organization that supports school districts in improving student performance and operational efficiency, faced a time-consuming hiring process. Traditional on-site interviews required full days for scheduling, committee coordination, and manual scoring, which pulled staff away from their regular duties and made coordination with partner districts difficult.

After evaluating vendors, Region One implemented Spark Hire’s video interviewing platform—onboarded with hands-on support from a dedicated rep—and shifted to recorded interviews managed by a program assistant with specialists reviewing and scoring on their own schedules. The change delivered major time savings and process efficiencies, increased committee participation and flexibility (including scoring outside 8–5 hours), and was praised for ease of use, strong customer service, and cost-effectiveness.

Region One Education Service Center

Dolores Hernandez

Director