Case Study: Mercy Ships triples annual volunteers with Spark Hire video interviews

How Mercy Ships Tripled Their Annual Volunteers With Spark Hire Video Interviews

Mercy Ships, the charity operating the world’s largest hospital ship, needed a way to recruit volunteers globally while tripling annual volunteer numbers and avoiding the complexity of scheduling interviews across multiple time zones. The team wanted a consistent, branded interview process that let candidates respond at their convenience and gave stakeholders a fair way to review applicants; they chose Spark Hire for video interviewing.

Mercy Ships implemented Spark Hire’s one-way video interview platform to prescreen volunteers for language proficiency, culture fit, and job skills. With Spark Hire, hiring managers cut the interview, note-sharing, and scheduling process from about 1 hour 45 minutes to 30 minutes or less, while improving collaboration and access to objective candidate reviews.

Mercy Ships

Heather Peterson

Senior Director