Case Study: Contemporary Services Corporation achieves improved candidate experience and streamlined high-volume hiring with Spark Hire

How Contemporary Services Corporation Improved Their Candidate Experience and Hiring Efficiency With Spark Hire Video Interviews

Contemporary Services Corporation (CSC), a global leader in crowd management and event security with 10,000+ employees, was hampered by an old-fashioned hiring process based on paper applications and in-person interviews. Frequent no-shows, crowded reception areas and scheduling inefficiencies made it difficult to scale hiring—especially for the thousands of part-time employees CSC hires annually.

CSC implemented Spark Hire’s video interviewing platform, a fast-to-set-up, mobile-friendly solution with intuitive tools and responsive support. Applicants can interview anytime and HR staff review videos on their own schedule, which reduced no-shows, improved the candidate experience, streamlined large-scale part-time hiring, and gave the team greater control and flexibility.

Contemporary Services Corporation

Jim Lenoue

Human Resources Director