Case Study: Estate agency Coalters achieves a branded, time-saving interview process with Spark Hire

How Coalters Aligns the Interview Experience With Their Brand and Saves Time With Spark Hire

Coalters is a UK real estate firm known for straight‑talking, personal service that handled about 600 customer transactions last year. Facing time‑consuming telephone screening, missed calls and a desire to assess applicants beyond their CVs, they needed a more efficient, candidate‑friendly way to screen talent that would also help them stand out from competitors.

They implemented Spark Hire’s video interviewing because it was cost‑effective, user‑friendly and well supported, with a quick and easy setup. Video interviews give Coalters a clear snapshot of candidates, reduced time spent on the phone, streamlined their recruitment workflow (only successful video candidates progress to face‑to‑face interviews) and better aligned the hiring experience with their customer‑service brand, improving overall efficiency.

Coalters

Vicki Mulroney

Training & Recruitment Manager