Spanning
16 Case Studies
A Spanning Case Study
The Alzheimer’s Association, a nonprofit focused on advancing research and supporting families affected by Alzheimer’s, relies on staff and thousands of volunteers and had moved its productivity tools to Google Apps. After discovering Google’s support didn’t cover some user-caused losses — notably a departing employee who wiped a mailbox and the inability to restore drafts — IT leaders sought a dedicated backup solution to protect critical mail, labels, contacts and calendars.
They implemented Spanning Backup, which fully recreates Google Apps data and proved capable of restoring inboxes, drafts, labeled messages, contacts and calendar entries, plus cross-user restores when accounts were renamed. Features like auto-add for new users and multiple administrators simplified management, enabling reliable recoveries and letting the organization stay focused on its mission.