Case Study: Coalesce.io boosts code review throughput and reduces cycle time with Span

Coalesce.io grows code review throughput 50% with Span

Coalesce.io, a data transformation platform, faced a hidden concentration risk within its engineering team's code review process. Their leadership suspected the review load was unevenly distributed but lacked the data to quantify the problem. Using Span's engineering intelligence platform, they discovered that 35% of all code reviews were being handled by just three engineers, creating a significant continuity risk for the distributed team.

Span provided Coalesce with the visibility to rebalance its review workload deliberately and track the results. This redistribution led to a 50% increase in weekly code review throughput, achieved with a smaller team. Furthermore, Span's data helped identify bottlenecks in the CI/CD pipeline, leading to a focused initiative that reduced cycle time by 20-30% across teams. The solution from Span enabled Coalesce to build a more resilient and higher-throughput engineering organization.

Coalesce.io