Case Study: Large Government Service Provider achieves streamlined PRODAC compliance and significant efficiency dividends with SpaceIQ

Large Government Service Provider - Customer Case Study

Large Government Service Provider, a federal department of more than 20,000 staff, faced fragmented, paper-based space and accommodation processes—A3 floor plans, 550 property requests a year, and PRODAC reporting that relied on some 60 spreadsheets. To centralize information, improve audit trails and records management, and deliver a mandated 4% efficiency dividend without headcount losses, they engaged SpaceIQ to modernize workplace and space management.

SpaceIQ implemented a centralized platform with electronic audit tracking, a service-request module and drag-and-drop move planning to automate processes and improve national visibility. The solution streamlined PRODAC reporting to a one-click process, sped up property request turnaround, supported consolidation to a smaller footprint and higher occupancy density, reduced risk of information loss and delivered measurable time and cost savings while strengthening the property team’s strategic capability.