Case Study: Duke University achieves unified, accurate space data and better cost recovery with SpaceIQ

Duke University - Customer Case Study

Duke University Medical Center and Health System (DUHS) faced fragmented space-tracking across hospitals, departments, and homegrown systems, making it hard to produce a single accurate inventory for planners, accountants, and school leaders across roughly 12M square feet and 400 buildings. SpaceIQ provided a Space Management solution (implemented via the Archibus-based platform and a custom Space Tracking and Reporting — STAR — web app) to address this institutional data inconsistency.

SpaceIQ implemented an integrated Archibus-backed database and the STAR web application to unify existing tables, add Duke-specific data, and let department administrators edit and split rooms and assign uses. The result was a single authoritative source of space data used for indirect-cost recovery, Medicare/Medicaid reporting, budgeting, cost allocation and dollars-per-square-foot analysis—giving Duke increased confidence in its numbers, easier reporting, and better planning across the entire campus. SpaceIQ’s approach turned multiple “shadow” systems into one trusted dataset for the university.

Duke University

Julia Trimmer

Medical Center and Health System of Facilities Information