Case Study: Bupa Australia achieves rapid workspace agility and COVID-safe capacity management with Space Connect

How BUPA Australia took workspace agility to the next level, in the face of Covid lockdowns

Bupa Australia, part of the international BUPA group with 21,000 employees and 1,300+ desks across five states, needed to reimagine its workplace ahead of a Melbourne HQ renovation—and then had to adapt again when COVID lockdowns hit. Bupa Australia chose Space Connect to provide an agile desk- and room-booking platform to replace a traditional fixed-seating model and to enable controlled, flexible use of shared spaces.

Space Connect delivered a self‑configurable booking solution with bookable desks, admin booking/cancellation, and real‑time views of availability, allowing Bupa Australia to tightly control building capacity, track who was on site, and rapidly change rules as restrictions evolved. The result was faster reconfiguration of working models to meet weekly rule changes, restored employee confidence in workplace safety, and an operational platform Bupa Australia can scale to reduce desks and increase collaborative space in a post‑COVID future.

Bupa Australia

Kedar Viswanathan

Head of Technology for Employee Experience and Corporate Services