Spabooker
3 Case Studies
A Spabooker Case Study
Pure Skin Advanced Skincare, led by Brooke Schroth in Santa Rosa, CA, is a solo practice offering facials, brow tinting, and waxing services. Brooke needed a cost-effective way to manage appointments, clients, and back-office work, since she was juggling a paper appointment book and multiple tools to run the business.
Spabooker provided an all-in-one web-based system with online booking, gift certificate and product sales, and promotional tools, acting like a “virtual receptionist.” The result was more time for Brooke to focus on clients and growth, plus measurable gains including a 28% increase in online appointments and a 23% increase in gift certificate sales, with 35% of 2011 gift certificates sold during the holiday season.