Case Study: Pineapple Day Spa achieves 522% more online bookings with SpaBooker

Pineapple Day Spa Uses SpaBooker to Grow their Business

Pineapple Day Spa, a family-style spa and salon in Pine Bush, NY, had just completed a major renovation with a new treatment menu and website and needed a better way to manage its growing business. The spa wanted a system that could support the full customer experience, from booking appointments to follow-up communication. Spabooker was chosen to help streamline these operations.

Spabooker transformed Pineapple Day Spa’s website into a 24/7 virtual reception desk with online booking and automated emails for confirmations, reminders, and follow-ups. The results were significant: a 522% increase in appointments booked online, a 100% increase in gift certificate sales, and 59% repeat customers. With Spabooker, Pineapple Day Spa improved communication, strengthened service, and turned the platform into a revenue-generating part of the business.

Pineapple Day Spa

Ryan De Jong

General Manager