Case Study: Incentives Organic Spa & Salon achieves time savings and greater efficiency with SpaBooker

Incentives Organic Spa & Salon Saves Time and Improves Efficiency with SpaBooker

Incentives Organic Spa & Salon, a Babylon, NY spa and salon offering natural and organic beauty treatments, needed a better way to manage appointments, clients, gift certificates, email marketing, and employee schedules. After taking over the business, the owners found the gym’s software and paper appointment book inefficient and hard to use. They turned to Spabooker for a more unified, cloud-based spa management solution.

Spabooker implemented an all-in-one system with scheduling, instant gift certificates, marketing tools, employee management, and MailChimp integration. The result was a major streamlining of operations, with more efficient use of staff and treatment rooms. Incentives Organic Spa & Salon also reported measurable gains: massage business more than doubled, integrated reporting tools increased time saved by 87%, and 15% of December 2012 gift certificate sales came from online purchases.

Incentives Organic Spa & Salon

Heidi Manzo

Spa Owner