Case Study: Durable Medical Equipment Inc achieves 95% time savings and streamlined tax compliance with Sovos Sales & Use Tax

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Preview of the Durable Medical Equipment Inc Case Study

Sovos Substantially Eased Durable Medical Equipment’s Compliance Burden, Freeing Tax And Finance Staff To Focus On Important Growth-Oriented Tasks

Durable Medical Equipment, a medical-device supplier with over $100 million in annual sales, faced a heavy compliance burden managing sales and use tax across roughly 13,000 state and local jurisdictions. Prior to working with Sovos, DME’s tax and finance staff spent about 50% of their time manually inputting tax rates and researching law changes—a problem made worse by frequent acquisitions and limited internal resources.

Sovos implemented its Sovos Sales & Use Tax solution, delivering an automated, end-to-end tax engine and industry-specific content that handled complex device, payer and prescription rules. The Sovos solution improved reporting accuracy, freed up more than 95% of DME’s time and resources, and enabled Durable Medical Equipment to scale and redirect staff to growth-oriented work.


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