Case Study: IDEXX achieves one-week monthly reporting and $150,000/month savings with Sovos Sales Tax solution

Sovos Provided A Solution That Complements IDEXX’s Projected Company Growth And Can Handle An Increased Transaction Volume

IDEXX, a global animal care and diagnostics company with more than 5,500 employees and over $1 billion in annual revenue, faced growing sales and use tax complexity as it expanded. Its prior SUT provider required manual configurations and lacked the bandwidth to handle a potential 20–30 million additional transactions per year, so IDEXX sought a scalable, tax-specific solution from Sovos (Sovos Sales Tax solution and support).

Sovos implemented an automated sales tax determination and compliance solution with strong implementation support, enabling IDEXX to compress its reporting process to one week per month, save roughly $150,000 per month, and simplify back-office support. Sovos’ scalability and accessible support freed IDEXX’s small tax team from heavy software management while providing capacity to handle the projected transaction growth.

IDEXX