Case Study: Goodin Company achieves accurate tax compliance, reduced penalties, and more staff bandwidth with Sovos Sales Tax

Goodin Company adds Sovos Enterprise Sales Tax to their ERP to increase accuracy, reduce penalties, and free up staff time

Goodin Company, a distributor of plumbing, heating, and air-conditioning parts, was struggling as its ERP couldn’t keep up with expanding tax jurisdictions and regulatory changes. Manual ship‑to code errors and under‑collected tax led to audit exposure and penalties (one audit produced a penalty over $20,000), so Goodin engaged Sovos and its Sovos Sales Tax solution to improve accuracy, efficiency, and compliance.

Sovos implemented Sovos Sales Tax to calculate taxes, apply geocoded rates, and file returns in more than 1,000 jurisdictions, with automatic updates for changing rules. As a result, Sovos substantially reduced errors and penalties, created an audit-ready paper trail, cut internal research and filing costs, and freed Goodin staff to focus on growth — delivering measurable compliance and time savings.

Goodin Company

Mike Grunklee

CFO & Treasurer