Case Study: Buttonwood Grove Winery saves 15–20 hours/month and expands ship-to states from 7 to 17 with Sovos ShipCompliant

Buttonwood Grove Winery - Customer Case Study

Buttonwood Grove Winery, an artisan estate winery in the Finger Lakes producing about 5,000–6,000 cases a year and running a growing wine club, faced a time-consuming challenge: managing complex, state-by-state DTC shipping rules, deadlines, taxes and reports using spreadsheets. To solve this, Buttonwood Grove Winery chose SOVOS ShipCompliant and specifically implemented ShipCompliant Direct with Autofile.

SOVOS ShipCompliant automated report creation and filing, calculated taxes and gallonage, sent license and shipping alerts, and auto-filed returns. The result: reporting time fell from 15–20 hours a month to roughly an hour or two, ship-to states expanded from 7 to 17, the wine club grew to 400+ members, and returned shipments and filing errors/penalties were minimized.

Buttonwood Grove Winery

Marcia Klue

Marketing Manager and Wine Club Director