Case Study: Boscov’s achieves accurate sales and use tax compliance with Sovos

Boscov’s ensures sales and use tax determination accuracy with Sovos

Boscov’s, America’s largest family-owned department store, was challenged by rapid ecommerce growth and the South Dakota v. Wayfair economic nexus rules, which outpaced its internal tax resources. The company’s semi-manual Excel-based process for sales and use tax compliance was time-consuming and strained the team’s ability to keep up with new filing obligations.

Boscov’s implemented Sovos for ecommerce tax determination and outsourced sales tax return filing through Sovos Sales Tax Services (STS). As a result, Boscov’s saves over 20 hours per month on compliance work, improves tax rate accuracy, reduces audit risk, and supports a smoother online customer experience.

Boscov’s

Mark Oulds

Director of Taxation